Delete account
You can delete your account and all data at any time. This cannot be undone: the diary cannot be restored after deletion.
In the app
- Open the “Profile” tab → “All settings”.
- At the bottom of the page tap “Delete account and data”.
- Confirm with “Delete”.
You are signed out on all devices at once. If you want to keep your entries, download the archive first: “All settings” → “My data” → “Download my data”.
Without the app
If the app is no longer on your phone, write to support@smart-food.store with the subject “Delete account”:
- if you signed in with email or Google — write from that address;
- if you signed in with a phone number — give the number in the email.
So that no one deletes someone else's account, we may ask you to confirm that the account is yours. We will reply by email once it is deleted.
What is deleted
- sign-in methods: email, phone number, Google link;
- questionnaire, goal, weight records;
- allergies and food restrictions, Health Connect data;
- food diary, water, photos of food and menus, recognition results;
- profile name and photo;
- friends, messages, comments, reactions, shared streaks and challenges;
- support requests with screenshots, “Download my data” archives;
- scan balance, streak and achievements;
- consents, notification settings and the list of devices.
The data are erased in all our services within 30 days after deletion. They disappear from database backups after 14 days.
What remains
- Purchase records — anonymized, not linked to you, for as long as accounting rules require.
- Device hash — anonymized, so that signing up again on the same phone does not give free scans again.
Subscription. Deleting the account does not cancel the Pro subscription in Google Play. To stop being charged, cancel it in Google Play: “Payments & subscriptions” → “Subscriptions”.
More about your data — in the privacy policy.
Smart Food
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